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Terms & Conditions

Last updated: 01 January 2026

Welcome to CookieCuttersLab (the “Website”). These Terms & Conditions (“Terms”) govern your access to and use of the Website, products, and services. The Website is operated by Karydis Anastasios, established in Greece.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

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1. Legal Information

• Company: Karydis Anastasios
• Registered Address: Al Koumoundourou 4 Rethymno, Greece
• Email: info@cookiecutterslab.com

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2. Eligibility

You must be at least 18 years old or the legal age of majority in your country to use this Website and place orders.

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3. Use of the Website

You agree not to:

• Violate EU, Greek, or international laws
• Infringe intellectual property or privacy rights
• Attempt unauthorized access to systems or data
• Disrupt the Website’s operation or security

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4. Account Registration

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and all activities under your account.

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5. Products & Orders

• All products are subject to availability
• We reserve the right to refuse or cancel any order
• An order is confirmed only after email confirmation
• Pricing or description errors may result in order cancellation

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6. Pricing & Payments

• Prices are displayed in EUR (€) and USD ($)
• Currency conversion depends on your payment provider
• Payment must be completed before shipment
• We do not store full payment card details

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7. Shipping & Worldwide Delivery

• We ship worldwide from Greece
• Delivery times are estimates only
• Customs duties and import taxes are the customer’s responsibility
• Risk passes to the customer upon delivery, unless EU law requires otherwise

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8. Returns & Withdrawal Rights (EU Law)

Under EU Directive 2011/83/EU, EU consumers have the right to withdraw from a purchase within 14 days without providing a reason, unless a legal exception applies.

Full return and refund terms are described in our Return & Refund Policy.

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9. GDPR & Data Protection

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Greek data protection law.

Your rights include:

• Access to your personal data
• Correction or deletion of data
• Restriction or objection to processing
• Data portability
• Lodging a complaint with the Hellenic Data Protection Authority

More details are available in our Privacy Policy.

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10. Intellectual Property

All content on this Website is owned by or licensed to the Company and is protected by EU and international intellectual property laws.

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11. User-Generated Content

By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use it for Website-related purposes.

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12. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for their content or practices.

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13. Disclaimer of Warranties

The Website and products are provided “as is” and “as available” to the extent permitted by law.

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14. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for indirect or consequential damages.

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15. Governing Law & Jurisdiction

These Terms are governed by Greek law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Greece.

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16. Changes to These Terms

We may update these Terms at any time. Continued use of the Website constitutes acceptance of the updated Terms.

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17. Contact

Visit our contact page.

This document is provided for general informational purposes and does not constitute legal advice.